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About Us


Ensure Services, formerly Redington Support Services, is a premier technology services organization that offers a wide range of technology services to Consumers, Retailers, SMEs and Enterprises across the Middle East, Africa and CIS geographies. It is a 100% owned subsidiary of Redington Gulf and has been chosen as the authorized service partner for over 22 leading technology brands spanning hundreds of products.These brands encompass computers, laptops, printers, mobile phones, consumer electronics and IT infrastructure equipment.

Ensure Services has the largest and most extensive service networks across the region and provides end to end technology services for various IT, Telecom and Consumer Electronics products. Along with its unparalleled reach, the organization also brings to the table an enviable team of 450+ experienced professionals including 265+ skilled and certified engineers.

The Technology Support vertical operates 50 service centers across 28 countries to provide technology support services to both individuals and enterprise customers. Our support services cover the entire range of IT products and infrastructure and include technology repair services, one-time Install, Move, Add & Change Services and data recovery services. Our data recovery labs are state-of-the-art and capable of recovering data from any form of media device.

The Smart Solutions vertical offers a strong portfolio of comprehensive IT solutions and services to SMB as well as large enterprises. With extensive domain knowledge of technology products and solutions and over 20 years of industry experience, Ensure Services has over 200 happy customers across geographies.

The IT & Telco Spares vertical provides genuine parts and accessories within the shortest timelines. Our stocks are stored in a fashion to ensure that they can be sent to any part of the MEA region in the quickest possible manner. We are committed to distribution of 100% authentic and genuine parts supplied by the IT vendors.

For many years, we at Ensure Services have been the brand behind the scenes, supporting our partners, customers and vendors to create value profitably across sectors in the Middle East, Turkey and Africa regions. We value our relationship as a trusted enterprise IT partner for our clients and work closely with them towards achieving their business objectives

The wide range of services in our portfolio coupled with strong partnerships with all major IT brands and an unparalleled reach in 26 countries across the Middle East, CIS and Africa regions are some of the reasons why we are admired not only by top organizations to meet their ongoing business needs but also by all major IT brands as their authorized service provider.

Our Mission

Be the leading provider of reliable and efficient technology services and products.

Our Promise

Deliver highly available, responsive and prompt services at the customers convenience.

Our Values

  • We demonstrate commitment to professionalism and quality delivery
  • We find greater success in our vendor partners successes
  • We display dignity and integrity in all we do
  • We have an undying passion for customer delight
  • We encourage and support employee growth and happiness

Authorized Service Provider for the following brands in parts of Middle East, Africa and CIS countries
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