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ITAM Best Practices

A system of operational procedures called IT Asset Management (ITAM) is used to optimize spending and provide support for decision-making in the IT environment. Additionally, it aims to raise awareness throughout the entire organization of the benefits IT offers the company. This is achieved through IT asset management, which compiles an accurate, current inventory of all of the organization’s IT assets (hardware, software, subscriptions, etc.) and uses it as the basis for all IT-related decisions. The fundamental idea behind IT asset management is that careful planning reduces waste, improves the return on IT investments, and reduces needless risk.

Unfortunately, a lot of businesses fall short of the goals and objectives they set for their ITAM strategies. One of the more frequent statements made by IT leaders about their IT asset management data is “We don’t know what we don’t know.” Despite valiant attempts and significant resource investments, businesses are unable to gather the valuable insights they require to guide informed IT decision-making.

In contemporary IT systems, it is exceedingly challenging to manage a diverse range of IT components without a sound plan and the appropriate sets of processes. Making sure you comprehend the components that must be included in your ITAM procedures and starting to work towards increasing their efficacy and efficiency is the first step in resolving the “we don’t know what we don’t know” dilemma.

The fact of the matter is that businesses and industries all around the world are working to increase the effectiveness of IT asset management. As a result, several best practices are sprouting that can enable your business to deal with this difficulty more successfully.

The Best Practices

  • Organizations can create a continuous program intended to unceasingly support all pertinent IT activity in the organization by consolidating IT asset management throughout all stages of the lifecycle.
  • Both for the IT assets themselves and for the ITAM project, all policies must be specified, established, and enforced. Employees and other important stakeholders must be able to understand these regulations with ease.
  • It is crucial to have a culture that encourages continuing training, education, and understanding of ITAM rules. This aids businesses in organizing the required agile methodologies that must occur throughout the entire organization.
  • ITAM requires strong project management to ensure initiatives are organized, efficient and effective. Project management also helps organizations pull together the necessary resources to deploy and maintain IT assets.
  • For the duration of the IT asset’s life cycle, documentation relating to IT assets needs to be organized and kept up-to-date. This covers receipts for payments, software licenses, authenticity certifications, and any other pertinent documents.
  • The foundation of your ITAM program’s savings, from planning to invoice reconciliation, is financial IT asset management. If you want your ITAM plan to be effective, you must remain focused on billing, forecasting, chargeback, fixed asset reconciliation, chargeback reconciliation, invoice reconciliation, forecasting, and preparation for financial audits.
  • Organizations should constantly be ready for a prospective audit, and their ITAM plans should be risk-averse. This process area provides an attitude for resolving noncompliance concerns as well as helping your organization get ready to fulfill compliance laws.
  • ITAM requires constant monitoring of external vendors. You should create a database of interactions and design a written communication protocol.
  • Businesses should gather requirements before purchasing or deploying IT assets. You should at this point fully comprehend all applicable laws, regulations, and lifecycle procedures pertaining to your IT assets.
  • Every single IT asset must be located, recognized, and added to an asset management system that makes it simple to locate any and all IT assets quickly so they can be called up when necessary.
  • Most IT assets eventually become redundant, out of date, or damaged, and your business needs a plan for how to get rid of these abandoned items. Backups, software relocation, data management, information security, and risk mitigation for disposal are all things to keep in mind.

The Benefits

  • First off, ITAM aids companies in taking charge of their inventory and IT assets.
  • Additionally, it helps IT asset managers determine the business’s goals and objectives in order to predict its conclusion. Thus reducing the discrepancy between technological needs and business goals.
  • Additionally, ITAM provides the opportunity to promote deeper perceptions of a company’s IT assets in order to depict the ROI.
  • Above all, it reduces expenses by monitoring and maintaining IT assets. Managing and regulating the disposal of IT assets also reduces waste.
  • A business’s allocations and strategies are improved, governance risks are reduced, support for security and disaster recovery is increased, and interdepartmental interactions are improved.

The Bottomline

Remember that these procedures are just the beginning and that ITAM needs ongoing care and feeding. Even a brief period of neglecting your ITAM procedures will lower the practice’s overall worth. You could lose more money by using a dataset that is imprecise or incomplete. With Ensure Services’ asset management software comprehensive suite, optimizing ITAM is now easier by improving availability, reliability, and performance.