Ensure Services


Welcome to Ensure Services

Ensure Services, a Redington Group Company, is one of the largest IT Service Delivery networks with presence in over 26 countries and 48 Support Centers. Ensure Services is the vendor-authorized, neutral service partner for over 28 IT brands in the MEA region. Our team of 250+ experienced professionals & certified engineers offer an unparalleled experience across consumer services & enterprise solutions. Over the last 15 years, we have tailored superior technology services for consumers, vendors, and enterprises alike, helping them leverage the power of technology to its full potential, acting as a catalyst for growth.

Vendor Certified Technical Resources
Motherboard Repairs per year
Square Feet Repair Labs
Countries Geo Coverage
Technology Vendor Authorizations
Support Centers Operational
ISO 9001:2008
Quality Certified
3 State-of-the-art
Data Recovery Labs
Genuine Parts Available
TB Data Recovered
Level 3 Repair Facilities
Business Verticals

What sets us apart?

Over the last 15 years, we have built an unmatched value proposition, offering the best-in-class services to our customers.

ISO QMS 9001:2015 Certified

Ensure Services upholds its commitment to exceptional IT services with our newly acquired ISO QMS 9001:2015 certification, an internationally recognised standard for Quality Management Systems.

Global Alliances

Backed by strong alliances with major IT and Telecom brands as their authorized service partners, Ensure Services offers quality support & cost advantages across different product categories.

Certified Experts

With state-of-the-art infrastructure, certified engineers, you can be assured of industry-leading practices and service experience.


With a direct presence in more than 26 countries through 48 service centers in Middle East & Africa regions, we make sure that you always find an Ensure Service Center, only a short drive away.

Service Spectrum

We are well-equipped to handle the complete IT service spectrum including chip level repairs, data recovery, annual maintenance contracts, managed services, IT infrastructure management, & parts lifecycle management services.

Genuine Spare Parts

Ensure Services is a leading service provider known for high quality and effective repairs using genuine spare parts to improve the longevity and performance of your IT devices.

Our Vision

To be the service provider of choice in the technology space across the Middle East and Africa region.

Our Mission

To be committed to providing simple, responsive, and innovative technology solutions and services.

Our Values

Efficiency | Transparency | Dependability Customer Centricity | Humility | Sustainability

Quality Policy

Ensure Services strives to meet the needs of all stakeholders at all times by providing reliable technology services and bringing about continuous improvement.

Quality Objectives

  • Deliver defect-free technology solutions and services every time.
  • Zero defects on KPI and quality standards.
  • Always exceed Net Promoter Score target through customer obsession.
  • Implement and follow processes to meet in-country regulatory and vendor requirements.
  • Continuously improve the skills and competencies of our staff to meet the latest technological service requirements.